FREQUENTLY ASKED QUESTIONS
CAN I ADD MORE TIME TO MY RENTAL DURING MY EVENT?
Yes, you can definitely add more time. If your not sure how long your event will last, you can always add more time if needed. We make it easier this way so that you only pay for the amount of time you and your guests require our photo booth to be at your event.
(We charge a small rate of $50.00 for every 30 minutes over your reserved time.)
DOES YOUR PHOTO BOOTH OFFER GREEN SCREEN OR GIF Imaging?
Our custom designed and hand built photo booth is both green screen and gif imaging ready. You can also choose to add signature/doodle features as well as adding a QR code to the instant print photo strips. Our clients have the option of adding digital sharing services using one of our iPads so that guests can send their images to themselves via email or SMS text. (Green screen, gif imaging, signature/doodle, QR coding and social sharing are additional features)
WHAT BACKDROPS AND GREEN SCREEN IMAGES DOES YOUR COMPANY OFFER
We currently offer a white, black, sequin or green backdrop. At Delightful Moments, we noticed our clients enjoy our services even more when using one of our custom green screen backgrounds. With green screen technology, we can place you and your guests in a multitude of places without ever having to leave the party. Just let us know what type of theme you want and we'll try our best to accommodate your needs. Design proofs are created and sent to you before your event so that you can make sure the design is what you had in mind.
CAN I VIEW IMAGES FROM MY EVENT THROUGH YOUR WEBSITE?
For security and privacy reasons, we do not share images of our clients events on our website, however, we can provide you with a flash drive with all images from your event, or create a private link to all images from you event, as an additional option.
WHAT TECHNICAL REQUIREMENTS ARE NEEDED FOR YOUR BOOTH TO BE AT OUR EVENT?
Our photo booth requires at least one properly grounded outlet that will be within 50 ft of where are photo booth will be setup. Our open air booth, needs a minimum space of 8ft wide by 8ft long and our enclosed booth would need a minimum space of 10ft wide by 10ft long. If our photo booth needs to be setup outdoors for your event, we will require a weather protected location to block any rain, wind or sun that would affect the booth and guests who step in to use it.
(If the venue you plan on using does not have electricity on site, you can rent one of our gas powered generators which can supply enough power for our photo booth and a DJ if you already have one.)
WILL WE HAVE A DEDICATED ATTENDANT AT OUR EVENT?
Yes, every event will have at least one attendant at your event at all times. Attendants will operate the booth and assist you and your guest with props while using the booth. If you expect to have 150 or more guest at your event, please let us know in advance so that we can try and schedule an extra attendant to help keep the fun moving through the booth.
Is delightful moments insured?
Yes, we are fully insured by RVNA® and can provide documents directly to your venue of choice, if required.
HOW DO I RESERVE YOUR BOOTH AND MAKE A PAYMENT?
You can reserve our photo booth by emailing us at info@delightfulmomentsphotobooth.com or by filling out the "Reservation Request" form. We usually respond to inquiries within 24 to 48 hours. Clients are required to pay a 50% deposit to reserve their event date and time. Full payment is due the day of the event. We accept cash, check or credit card.
CAN I GET A REFUND IF I NEED TO CANCEL MY EVENT?
Of course you can. If you contact us 15 days or more prior to your scheduled event date, we will reimburse your entire deposit in full.